Refund Policy
Refund Policy
We want customers to be satisfied with their purchase from Khadija’s Ahmed Boutique.
If you receive a damaged, defective, or incorrect product, please contact us within [48 hours / 3 days] of receiving your order. Include your order number and clear photos or videos showing the issue.
For other eligible returns, requests must be submitted within [7 days] of delivery.
To qualify for a return, the item must be unused, unworn, unwashed, undamaged, and returned in its original condition with packaging and tags where applicable.
The following items may not be eligible for return unless damaged or incorrect: items marked final sale, customized or altered items, products showing signs of use, and items returned after the allowed return period.
Once a returned item is received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued through [original payment method / bank transfer / store credit] within approximately [5–10 business days], depending on the payment method.
Original shipping charges are generally non-refundable unless the order was incorrect or defective due to our error. Return delivery charges may be the customer’s responsibility for change-of-mind returns.
If you would prefer an exchange instead of a refund, availability will depend on current stock.
For refund or exchange assistance: